WATERCOOLER CHAT: Free-Address Workplace Strategies
The free-address workplace strategy is part of the hybrid workspace model, allowing for alternative work areas for flexible workers. Knoll workplace research identified four major themes impacting and driving the workplace today: a desire for flexibility, the need to find a balance between spaces for individual and teamwork modes, an increased need for hospitality in the workplace, and of course, the growing emphasis on personal well-being. To address these challenges and goals, many organizations are utilizing free address spaces.
Within the free-address workplace model, as it applies to hybrid workspaces, the terms “Agile” working, “Free Address,” and “Hoteling” are often used interchangeably, creating confusion in workplace planning. This overview demystifies these terms and clarifies the role of each program as a workplace strategy:
- “Free Address” or “Free Addressing” — No fixed seat assignments; “unassigned”
- Hoteling — reservable spaces
- Hot-desking — unreservable desk-sharing
- Mobile Working — home, or campus-wide working
- Flex-Work — a company-implemented program
- “Agile” Work(ing) — software development methodology
- “Smart Workplace” — branded term for free address
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